Here you will find frequently asked questions and their answers. Is your question not listed? Then send an email to firstname.lastname@example.org
Are the products from Greenland natural? For all of our products, we use wherever possible natural and organic ingredients from sustainable sources. Our aim is to have at least 95% ingredients of natural origin in the Greenland products. Where nature cannot provide the ingredients needed for natural bodycare, we use safe, synthetic alternatives developed with modern techniques and research.
Are Greenland products safe? Our products for bodycare are safe. We take no risks when it comes to the health and well-being of the customer. All products and ingredients meet the latest requirements and standards that apply for use on the body. Our production facilities have been assessed and certified and meet the requirements of ISO 22716 – Cosmetics, Guidelines on Good Manufacturing Practices (GMP).
What is the environmental position of Greenland? All our products meet strict quality – and environmental – requirements. We continuously work hard to use natural materials that are not damaging to the environment – or for your skin.
Are there ingredients from animal sources in the products of Greenland? It is the mission of Greenland to use no ingredients that come from animals, and that applies to all of our bodycare products. For some products, we use small amounts of ingredients from animal sources, such as lanoline (wool grease) and beeswax (honeycomb), due to the unique properties of these components. These ingredients are used in only a view Greenland products. If you want to know more, look at the ingredient list on the packaging or contact us.
Does Greenland test its products on animals? No, we never test our products on animals, and we also don’t outsource any animal testing to third parties. We believe that there are enough safe, effective quality ingredients available that do not have to be tested on animals.
Are Greenland products suitable for vegetarians? Yes, all Greenland products are suitable for vegetarians.
Are Greenland products suitable for vegans? The body butter, hand cream and lip balms are not suitable for vegans. All other products from Greenland are suited for vegans.
Are there gluten in the products from Greenland? No there are no gluten in the Greenland products. Note that on all packaging of Greenland products, the ingredients are listed. They are presented on the label with their INCI name. INCI names are internationally standardized names for ingredients in cosmetics.
Do Greenland products contain parabens? No, our products do not contain parabens.
Do Greenland lip balms contain paraffin? No, Greenland lip balms and tinted lip balms do not contain paraffin, they are based on natural butters and oil.
Do Greenland products contain plastic scrub microbeads? No, all Greenland products are 100% free of plastic scrub microbeads.
What is the shelf-life of Greenland products? According to law, we must indicate the expiration date on the packaging if a product lasts less than 30 months. Since 11 March 2005, it is a legal requirement to put the PAO (Period After Opening) symbol on the package. Therefore, it is clear how long you can keep using a bodycare product after opening. The shelf life is tested during the development according to internationally accepted methods.
What is the percentage of ingredients of natural origin in the Greenland products? Although most bodycare products from Greenland include a high percentage of natural ingredients, that percentage varies by product. For the Fruit Emotions and Milky range, for example, we aim to have at least 95% of the ingredients to be from natural sources, and for the regular lip balms, it is at least 98%.
Can I store the Greenland products in the refrigerator? Yes, you can store Greenland products in the refrigerator very well. Some products are semi-liquid and are softer at higher temperatures for that reason. In warm weather, it is advisable to store the products in a dark, cool place or in the refrigerator.
Where are the Greenland products produced? All our bodycare products are produced by specialised laboratories and high-end cosmetics companies in the Netherlands and Belgium.
How can it be claimed that Greenland shower mousse and body lotion mousse are free from gas when butane is one of the ingredients? The packaging of the shower foam consists of a sack containing the product, and around the sack, gas is used to push the product out of the bottle. Generally speaking, this is propane or butane, but we use air to get the product out of the bottle. In the product itself, there is a bit of butane so that when the product comes out of the bottle, it will form a foam. This gas is thus not used as the propellant gas, but as a foaming agent.
What happened with the Fruit Extracts range and the Pure & White range? To enable us to keep our fans happy and to surprise them with new items, we continually update and improve our products. Sometimes this also means that we have to stop selling some of our existing products. We have removed both the ranges Fruit Extracts and Pure & White. You will find the last products from these ranges in our webshop at ‘Last Chance – Sale’, or click here.
If you still have questions, we will be happy to answer them. Send an email to email@example.com GREENLAND is a brand of Holland Beauty Concepts B.V.